Your WhatsApp. Your app. Anfigo just joins in.
No new number, no switching apps, no lost chats. Anfigo connects to the WhatsApp your hotel already uses — your team keeps replying from their phones, and the AI answers everything else.
Real availability. Real bookings. Paid in the chat.
Anfigo reads live inventory from your PMS, quotes the right rate for the right dates, and sends a payment link — enquiries become confirmed reservations before they cool off.
It knows exactly when to call you in.
A complaint, a special request, a guest asking for a person — Anfigo goes quiet, flags the chat, and briefs your team in one line. No awkward “transferring you now” messages; your staff simply appears.
It learns your hotel
Rooms, policies, directions, the good taco place — teach it once. When a guest asks something new, your team's answer can be saved to its knowledge in one tap.
Speaks your guest's language
Detects each guest's language and answers in it — Spanish, English, Portuguese and French out of the box.
Follows up on quotes
A guest who asked about dates but went quiet gets one polite nudge the next day — unless they've already booked or your team took over.